Wash your hands after using the toilet, before eating, and if you cough/sneeze into your hands (follow the 20-second hand-washing rule). You can also use the sanitizers.
Cough/sneeze into your sleeve, preferably into your elbow. If you use a tissue, discard it properly and clean/sanitize your hands immediately.
Avoid touching your face, particularly eyes, nose, and mouth with your hands to prevent from getting infected.
If you find yourself coughing/sneezing on a regular basis, you may be asked to leave the tour to mitigate risk.
All customers and guides are required to receive their full dose of a Covid-19 vaccine at least 2 weeks prior to their tour departure date. If you are unwilling, or unable to get vaccinated, unfortunately you will not be able to take part in a Pitta Tours experience in 2021. Due to the severe nature of the illness and high death rate there is no reason to put our guides, families, other customers, and their families at unnecessary risk. The will be no reasonable accommodations for this rule at this time.
You are required to wear a face covering at all times in our tour vehicles, indoors when social distancing is not possible, and in any situation where our guides deem it necessary to maintain a safe experience for themselves, our clients, and the local communities we will be visiting. A mask is generally a cloth, bandana, or other type of material that covers an individuals mouth and nose. The CDC recommends that individuals wear cloth face coverings in public places or when it is impossible to practice social distancing.
Face shields ARE NOT an acceptable substitution for masks. We highly recommend affordable KN95 masks, or 3-ply disposable medical masks, or other tight-fitting options of your choice.
Please follow all CDC recommendations for travel. At this time we do not have any specific recommendations for travel to and from Salt Lake City. During tours we will be traveling in 12-passenger vans that provide as much space as possible for our customers. We will attempt to stop the vehicles and allow time out of the vehicle every hour, specifically during transit between major destinations where the travel times are generally 2-4 hours.
During our tours we will be staying mostly at mid-major brands that have enhances cleaning policies during the pandemic. We also recommend taking steps to wipe down any surfaces you may be coming into contact with on a regular basis in your rooms.
As opposed to previous years, most meals will be to-go, or catered to a private location, or an open space where our groups can eat in relative safety. There me occasions where we eat at local restaurants with private dining rooms for large groups, or outside seating. If you feel uncomfortable with our dining options we will reasonably assist in providing an alternative meal.
We offer full refunds up to 30-days before the tour departure date, with a $5 service fee. Cancellations made 29-15 days before the tour departure are subject to a 25% service fee. Cancellations made less than 14 days before the tour departure date are non-refundable.
Of course, we understand every situation is different and we will always work with you to reschedule and/or refund when possible.